We obtain information about you to:
protect us both against error and fraud;
understand your needs and eligibility for products and services;
recommend products and services to meet your needs;
provide necessary information to third parties, including:
providing your payment information to our payment provider.
provide ongoing service;
improve our products and services; and
comply with legal requirements.
When you create an account without making any purchases, we only store your email address and your password (hashed).
When you make a purchase, we only store information necessary to provide the service or the product, and what is required to comply with legal requirements. We do not store any sensitive billing details (such as credit card details).
You can expect us to protect your privacy. Your information and the business you do with us is kept in strict confidence. Only authorized personnel have access to your information. We don't sell or give your information to third parties unless required for shipping or payment. We never have and we never will. Our procedures and systems are designed to protect your information from error, loss and unauthorized access. We keep your information only as long as it is needed.
You can give or withdraw your consent. We need to get your express or implied consent before obtaining or using information about you, or disclosing this information to anyone. (The exception is when we are required by law, or it is necessary for our protection.) Where permitted by law, your consent will be implied when you provide us with your information. You can withdraw this consent whenever you want, unless legal requirements prevent this.
Not allowing us to use information about you may mean we can't provide certain products or services, which may be of use to you.
You can review your information held by Bitsonic, and make corrections to it. Your information is usually kept in your invoices. If you prefer, you can arrange to see it elsewhere.
You can choose not to receive direct marketing. We do not utilize telephone marketing. We may tell you about Bitsonic products or services through email. If you no longer wish us to do so, you can either click on 'unsubscribe' in such an email, turn the 'email updates' switch on your profile page to off, or contact us.
Let us know that you don't want us to use information about you in any particular way, including uses described in this notice, by contacting via our ticket-system.
If you want to erase your account and all data, please contact us.
For more information, questions or complaints, please contact us.
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